Multicultural Manners: Essential Rules of Etiquette for the 21st Century (Paperback)

Multicultural Manners: Essential Rules of Etiquette for the 21st Century By Norine Dresser Cover Image
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Both highly informative and entertaining, Multicultural Manners gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post-September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don'ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions, languages, and ethnicities for seventy different countries, and appropriate etiquette for innumerable settings.

About the Author

NORINE DRESSER is a professional consultant, speaker, folklorist, and educator. From 1993 to 2001, she wrote the award-winning Multicultural Manners column for the Los Angeles Times. Dresser has been interviewed on the Voice of America and numerous other radio and TV shows.

Product Details
ISBN: 9780471684282
ISBN-10: 0471684287
Publisher: Wiley
Publication Date: July 1st, 2005
Pages: 304
Language: English