Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Paperback)
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The coauthors of the "New York Times"-bestselling "Difficult Conversations "take on the toughest topic of all: how we see ourselves
Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In "Thanks for the Feedback," they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life's blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. "Thanks for the Feedback" is destined to become a classic in the fields of leadership, organizational behavior, and education.
About the Author
Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and the Harvard Negotiation Project. They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine. Bruce Patton is also a co-author of Getting to Yes. Each of them lives in Boston, Massachusetts.
Sheila Heen is a Lecturer on Law at Harvard Law School. She lives in Cambridge, Massachusetts.